Direct Community Care

Here when you need a hand.

Everyone runs into hard seasons. Whether you are facing unexpected financial hardship, struggling with utility bills, worried about your housing situation, or feeling isolated in the neighborhood, the Foundation offers direct, personal assistance. Every service is completely free, straightforward to access, and delivered with genuine care.

Free of chargeNo referral requiredWarm & confidentialSame-day listening

Completely confidential

Your circumstances stay private. We listen without judgement and respect your dignity at every step.

Open to everyone

You do not need a formal referral, agency voucher, or paperwork to talk to our team.

Practical, immediate care

From emergency food essentials and energy relief to longer-term housing and training guidance.

The Priory Community Centre

Open Monday to Friday 9am–5pm, weekends 10am–4pm.

Explore Support Services

Browse all four support pathways below.

Contact Our Team

Speak to us directly — free, confidential, and no referral needed.

Our Core Pathways

Support tailored to what you need right now

Speak with our team in confidence. Whether you require immediate hardship assistance, tenancy guidance, or welcoming spaces to meet others, we are here to support you at every step.

Community volunteer packing practical essential grocery parcels
Emergency Relief

Poverty & Hardship

Emergency food vouchers, utility grants, and essential household items to help ease immediate pressures.

Free & confidential serviceGet support
Adviser sitting with local resident discussing tenancy options
Tenancy & Shelter

Housing & Homelessness

Tenancy support, homelessness prevention, and emergency housing guidance to keep people safely homed.

Free & confidential serviceGet support
Neighbors gathering and talking over tea during a community lunch
Community & Wellbeing

Social Inclusion

Befriending circles, community lunches, and digital access that bring neighbors together in supportive settings.

Free & confidential serviceGet support
Case worker reviewing paperwork and offering clear guidance to a resident
Advocacy & Rights

Advice & Guidance

Welfare rights advice, benefits navigation, and debt signposting from trusted, certified community advocates.

Free & confidential serviceGet support

Need urgent help or not sure where to start?

Drop by The Priory Community Centre during opening hours or give us a call. We will guide you directly to the right support.

Confidential intake

Tell us what you need

Whether you are struggling with essential bills, needing stable housing advice, or seeking community connections, our doors are open and your information stays strictly confidential.

What happens after you submit

  • Treated in total confidenceOnly our designated outreach team reviews your details. We never share them without your consent.
  • Response within 2 working daysA member of our team will phone or email you directly to arrange an informal chat or assessment.
  • In-person or remote supportWe can meet you at The Priory Community Centre or talk through everything over the phone.

Need emergency or crisis help?

If you are facing immediate street homelessness tonight or an acute crisis, please reach out to emergency services or 24-hour crisis helplines straight away.

National Emergency: 999
Shelter Urgent Line: 0808 800 4444
Support intake form
Please complete the form below. We will review your request and get back to you promptly.

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An independent community charity working to advance education, relieve hardship, strengthen communities, and create sustainable places with the Priory regeneration project at our core.

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